Return and Refund Policy for Hype Gamer Gear

Last updated: September 11, 2026

Thank you for shopping with Hype Gamer Gear, operated by Hype Gear LLC.

We want you to feel confident in your purchase. If you need to return an eligible item, please review the policy below.

30-Day Return Policy

We accept returns of eligible products within 30 days of delivery.

To be eligible for a return, the item must:

• Be unused and in its original condition
• Include the original packaging
• Be returned with all included parts, accessories, protective films, or components
• Show no signs of installation, use, damage, modification, or excessive handling

To start a return, please contact us at alexander@hypegamergear.com or through our Contact Us page before sending the item back.

Please do not send products to an address without first receiving return instructions from us.

Return Shipping

For returns due to a change of mind, ordering the wrong product, compatibility concerns, or other non-defective reasons, the customer is responsible for return shipping costs.

Original shipping charges, if any, are generally non-refundable.

We recommend using a trackable shipping service for returns. Hype Gamer Gear is not responsible for returned packages that are lost or damaged in transit before they are received by us.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or you receive the wrong item, please contact us as soon as possible at alexander@hypegamergear.com.

Please include:

• Your order number
• A description of the issue
• Clear photos of the product and packaging when applicable

If we determine that the item was damaged, defective, or incorrectly fulfilled, we will work with you to provide an appropriate resolution. When a return is required because of an error on our part or a qualifying product issue, we will provide appropriate return-shipping instructions at no additional cost to you where applicable.

Refunds

Once your returned item is received, we will inspect it to confirm that it meets the requirements of this policy.

If approved, your refund will be issued to your original payment method.

The amount of time it takes for the refund to appear in your account may vary depending on your bank, credit card company, or payment provider.

We reserve the right to reduce or refuse a refund if an item is returned used, damaged, incomplete, modified, or in a condition that does not meet the requirements of this policy.

Exchanges

The quickest way to receive a different item is to return the original eligible product and place a new order for the product you want.

If you received an incorrect or defective item, contact us before placing another order so we can assist you.

Sale Items

Products purchased at a promotional or sale price are generally eligible for return under the same 30-day return policy, unless the product is specifically identified as Final Sale at the time of purchase.

Non-Returnable Items

The following items may not be eligible for return:

• Products specifically marked Final Sale
• Custom or personalized products
• Gift cards
• Products that have been used, installed, altered, damaged after delivery, or returned incomplete
• Products that cannot reasonably be resold in their original condition

Nothing in this policy limits any rights you may have under applicable law.

Compatibility and Fit

Customers are responsible for reviewing product descriptions, compatibility information, dimensions, and fit information before purchasing.

If you are unsure whether a protector or display case fits your collectible, please contact us before ordering and we will be happy to help.

A return resulting from purchasing an incompatible product is treated as a standard return, and the customer is responsible for return shipping.

Order Cancellations

If you need to cancel an order, contact us as soon as possible.

We cannot guarantee that an order can be canceled after it has entered processing or has been shipped.

If the order has already shipped, it will need to be handled under our standard return policy after delivery.

Contact Us

For questions about returns, refunds, damaged items, or product compatibility, contact:

Hype Gamer Gear
Operated by Hype Gear LLC
Email: alexander@hypegamergear.com
Contact page: https://www.hypegamergear.com/pages/contact